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Frequently Asked Questions

Q: Does Craftsman Cabinetry sell to the general public?

Craftsman Cabinetry does sell to the general public.

Q: What is a cabinet front?

The cabinet front is the unfinished, stained or painted part of the cabinet. It consists of the face frame, doors and drawer fronts.

Q: What is the cabinet carcass?

The carcass is the box of the cabinet. The sides, the back and the floor.

Q: What is the finish on the interior of the cabinets?

Our cabinets have a natural birch UV coated veneer interior finish. Fully finished interiors are available as a designer option.

Q: Can I buy cabinet fronts from Craftsman Cabinetry?

Yes.

Q: What are the doors and fronts made of?

The doors Craftsman Cabinetry uses are all ¾” solid wood. We currently carry Alder and Birch (clear and knotty). See our specs for full details.

Q: How long does it take to for my order to be ready?

Value Series is built in 5 to 7 days. Designer Series built in 2 to 5 weeks. Thermofoil is built in 2 to 4 weeks. Shipping times vary by location.

Q: How do I become a dealer?

Your main business must be designing and selling kitchens and baths. You must have a dealer showroom.

Q: What are the terms for buying cabinets from Craftsman Cabinetry?

All orders must be pre-paid before shipping. We accept Visa, Mastercard and Discover.

Q: Are Craftsman cabinets CARB compliant?

All Craftsman Cabinetry products are CARB 93120 Phase 2 compliant for formaldehyde

Q: Is Craftsman cabinetry KCMA certified?

Yes. If Craftsman Cabinetry assembles your cabinets they meet the KCMA standards.

Q: Will Craftsman Cabinetry cabinets support granite countertops?

When professionally built by our craftsmen our cabinets will easily support granite countertops.

Q: What is the difference between Standard Overlay doors and Full Overlay doors?

Standard Overlay doors show the face frame of the cabinet behind the door. Full Overlay doors cover most of the face frame behind the door. See our specs for specific dimensions.

Q: What is the construction of the drawer boxes?

Our standard drawer boxes are made with 5/8” solid wood, dovetailed on all four corners with a 5/16” captured plywood bottom (dadoed into the drawer box sides, front and back).

Q: Will the cabinet shelves bow under the weight of my heavy dishes?

Craftsman Cabinetry uses full ¾” plywood shelves which are considered to be the highest industry standard.

Q: How do I clean my new cabinets?

Wood cabinet finishes may be cleaned and protected by using commercially available cleaning polish. Craftsman Cabinetry recommends an emulsion-type cleaner (such as Murphy’s Oil Soap). These are made without wax, petroleum solvents or silicone. Using wax polishes can result in a wax film build up over time. The use of silicone polishes can harm the finish of the cabinet so avoid those.

Q: Will Craftsman Cabinetry do custom modifications or custom finishes?

Craftsman Cabinetry will evaluate a customer request for a custom piece or modification if a detailed, measured drawing is submitted. We offer many custom finish options in our Designer Series.

Q: What is the warranty on Craftsman Cabinetry cabinets?

Please see our Warranty Statement

CABINET CAREHere are some helpful tips for taking care of your beautiful new Craftsman cabinets.

  1. Wood cabinet finishes may be cleaned and protected by using commercially available  cleaning polish. Craftsman Cabinetry recommends an emulsion-type cleaner (such as Murphy’s Oil Soap). These are made without wax, petroleum solvents or silicone. Using wax polishes can result in a wax film build up over time. The use of silicone polishes can harm the finish of the cabinet so avoid those.
  2. Treat your cabinets as you would your fine furniture. The areas around the sink, range, dishwasher, oven and toe kicks are the most susceptible to water, wood’s worst enemy. Wipe up spills and water marks as they occur. Avoid hanging damp or wet dish towels over the doors of the cabinets. The moisture will cause permanent damage to the finish.
  3. Dust cabinets regularly with a soft, lint-free cloth. Dampen the cloth slightly with water. Wipe one area at a time and then dry.
  4. For stubborn stains, use a clean cloth dampened with a solution of mild, non-alkaline soap (like dishwashing liquid or Murphy’s Oil Soap) and water. Dry thoroughly with a soft cloth and buff lightly, following the direction of the grain. Never use abrasive cleaners, scouring pads or powdered cleansers. Never use oven cleaner!
  5. To clean cabinet interiors, simply wipe with a damp cloth or sponge and dry with a clean cloth.
  6. If your cabinets have glass doors, clean the glass carefully. Do not spray glass cleaner directly onto glass. Instead, apply the cleaner onto a cloth or paper towel, then wipe the glass. Glass cleaners that contain ammonia can damage wood finishes and the protective finishes on many metal handles or other hardware.
  7. Avoid using harsh metal polishes for pulls and knobs. Most manufacturers recommend using mild soap and warm water to clean cabinet hardware. Buff the hardware with a clean, dry cloth.
  8. Avoid using your dishcloth to clean or dry cabinets. It may contain traces of detergent or grease.
  9. Repair damaged finishes carefully. Repairing a damaged finish can be tricky since Craftsman Cabinetry uses several processes and finishing materials. Use the touch up kit that came with your cabinets.
  10. Adjusting the doors and drawers is straightforward and requires only a Phillips screwdriver.

 

FRAMELESS FAQ

 

Introduction

Frameless cabinets are different from framed cabinets because they do not have a face frame attached to the front of the cabinet box. After they have been installed all you will see are the door(s) and drawer fronts, providing a sleek, simple, contemporary look that can work with many design themes throughout the home.

Frameless cabinetry offers greater accessibility by eliminating the face frame. Full overlay doors are used, with hinges attached directly to the sides of the cabinet.

Frameless cabinets do not have a center stile between the two cabinet doors, providing easier access to the items inside, as well as more storage space to work with and adjustable full depth shelves. Drawers in frameless cabinetry also tend to be larger because of the space saved by not having a face frame attached to the front.

Starters

Because Frameless cabinets are full-overlay and have no face frame, there is very little room for adjustment. When installing cabinets against a wall, you will want to use filler material between the cabinet box and the wall that is at least ¾ of an inch. This provides you with the flexibility needed for full door clearance, etc. of the cabinet. If you do not implement a starter or bump start between the wall and the cabinet, you risk possible pinch points, and may render accessories such as roll-out trays useless if they cannot fully extend.Screen Shot 2015-10-13 at 11.06.01 AM


On-lay Fillers

If you have used a filler in your design, you may want to use also use an on-lay filler. The benefit of an on-lay filler is that when applied, it sits flush with the door. It also has a matching profile with the chosen door style. The on-lay filler is just applied directly onto the regular filler.Screen Shot 2015-10-13 at 11.07.20 AM

Applying Molding

Since there is no frame to attach molding to, you must use cleat material to attach to the cabinet box. Then, the molding may be applied to the cleat material. Cleat material not provided by Craftsman Cabinetry.Screen Shot 2015-10-13 at 11.07.44 AM

End Panels and Finished Ends

When the end of a cabinet run is exposed, it must be covered with a decorative end panel or finished end. You cannot use an end skin. Please use a WEP, BEP, TEP or PSA. Remember that PSA is a thin self-stick adhesive back material and the texture of the thermo-fused melamine panel may show through. PSA is not recommended for fully exposed base, wall and tall cabinet ends. PSA availability may vary depending on the door style chosen.

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Toe Kick Options

Frameless cabinets come with four options:

Standard- Built in and ready to go
No toe kick with plastic foot pegs- In case of flood, the cabinet is elevated and damage will be minimized.­­
No toe kick- Floating cabinet models available
Build your own- Buy 96” material to build your own leveling base.

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Miscellaneous

Interior grey melamine is not an exact match to the grey backer for the thermofoil doors. It is close, but not exact.
On Thermofoil cabinets with a vertical grain, the maximum height you may order is 48”.
When ordering a desk, be sure to specify the height. (?)
The edge banding you choose for the cabinet box will also be on the cabinet shelves.